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Amazing Feedback

At Merit Insurance Group, we exceed expectations.

A culture of doing the right things.

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Anyone can promise great service, but not everyone can deliver it. At Merit Insurance Group, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

It is always a pleasure working with John and Michelle. They are quick to respond and I’m always well informed by the end of the conversation.

Heather M.

Been with John Miller and Merit for over 30 years. Great service and industry knowledge. Always available to help. Highly recommend.

Don S.

John and Gina are tremendous. Thy are responsive and know exactly what I need. Would recommend them to everyone.

Michael R.

I've been a Merit client for years. They have always answered my questions, addressed my needs, provided realistic valuable information, and did these items timely.

Darrick R.Positive: Professionalism, Quality, Responsiveness, Value

You are always there when I need you. It is great that I don’t have to talk to a computer and that I know someone on the other end really cares and will help me through whatever it is that happens.

Lucy P.

I have been with John Miller over 30 years. He has made it very easy for me with answering questions and responding with good advice. He has always guided me in the right direction.

Juanita G.

John and Gina Miller at Merit Insurance are the best. Always doing their best and looking out for their customers. Been with John and Gina for over 20 years and have no regrets. A+.

Matt K.

You care for your customers and take the time to ensure we have quality insurance and provide outstanding customer service.

Robert M.

Your timely responses to our inquiries are much appreciated. Also, you take the time to listen which is a lost art in today’s business world.

Michael K.

I have been with John for some 40 years. He has helped me with claims from beginning to end and making sure there were no problems. He is always thinking about you as a friend, not as a customer.

Patrick F.

Our home and auto insurance needs have been extremely well-served by John Miller for close to 30 years. We appreciate John’s straightforward, non-hard sell business style and the proactive way he searches out the best combination of products tailored to our needs.

William S.

Merit Insurance Group is a wonderful insurance agency. I really like the personal touch and friendly service. John is always helpful in making sure I have the coverage I need. It feels good working with people I can trust.

Diane M.

Merit Insurance never disappoints. John continuously finds the best coverage for the best price as our insurance needs have changed over the years. Their customer service agents are prompt and ready to help. I have recommended them too many family and friends.

Theresa and James K.

I am a long-time customer. I have never had a better insurance experience. John and the entire team are knowledgeable, friendly, and professional. Their insurance rates are very competitive. Their customer service is top-notch!

Jerry F.
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